Quality clients will listen if you understand a few facts about your business, your clients, and yourself.
An essential component of running a successful long-term business is the ability to attract high-value customers. Your customers are the most important part of your business because without customers you don’t have a business. Your job is to create value for your customers, and the best way to be able to do that is to choose the right customers.
Developing your business to attract high value customers is going to make a huge difference to your business. For one thing, they generally have more funds to spend on your products and services than low end customers.
The primary focus for all online businesses should be to continually improve customer retention. Unfortunately, many online marketers overlook this important activity in an endless quest for more traffic and new customers.
But the importance of customer retention can’t be ignored. The truth is that an existing customer is more likely to be your best buyer. In fact, studies have shown that 80% of your sales will come from 20% of your customers. So how do you retain those happy 20% and make them feel valued? The answer is by speaking their language – that is, understanding their needs in relation to your niche or industry so that they feel understood, not just talked at or to.
Attracting high value customers is an essential component of running a successful long-term online business. It not only earns good money but also means that your customers are more loyal to you and your products. When you are able to clearly identify high value customers it’s going to make a huge difference in your return on investment and also in your overall attitude towards your business.
Here are 8 steps to help you attract high value customers to your business and avoid the frustration of building a database of ‘tyre-kickers’ who take all they can from you for nothing but have no intention of buying.